WHERE ARE THE BEDS MADE: All products are made in our Ballarat factory and are licensed to carry the Made in Australia logo
LEAD TIME: Because we are manufacturers and not importers, we do not have a warehouse full of products waiting for despatch. Our beds are made to order. Our beds are so popular, we are always busy with advance orders. Our current lead time is approximately 3 - 4 weeks. If required more quickly, please contact us. we may be able to help. Our beds are worth the wait
WHAT ARE THE BEDS MADE FROM?: Products are manufactured from furniture grade radiata pine and mdf (sealed on all surfaces) Bed & trundle slats are 90x19 radiata pine.
WARRANTY: The "White Rabbit" & "Hampton" range is covered by a 1 year structural warranty. Double and queensize beds are covered by a 5 year structural warranty. All products are covered by a 5 year warranty if the heavy duty ($99) upgrade is purchased
MAY WE VIEW THE PRODUCTS?: We sell exclusively online and do not have a showroom. This is to keep our overheads to an absolute minimum. We offer a no fuss full money back guarantee if you are not completely satisfied with the products
MATTRESS SIZES: Our beds are standard Australian mattress sizes. The trundle is a standard single with a maximum thickness of 12cm. We also offer a "high" option bed which will accept a 22cm thick mattress (An additional charge of $50 applies)
DELIVERIES: Your bed is delivered to your front door (ground floor) An upstairs delivery service is available (Victoria only - additional charges apply)
IS THE FURNITURE FLAT-PACK?: The beds are flat packed. The White Rabbit heads and feet are fully assembled. In Victoria the Bookworm bedhead is delivered fully assembled. Interstate the Bookworm is delivered flat pack. Assembly is very simple with all hardware and instructions supplied. An assembly service is available if required (Victoria only) The additional charge is $55 per bed. Please purchase this option from our webstore.
We regret, upstairs delivery and assembly is not available during Covid lockdown